Shared services by stealth

A colleague (Huw Gulliver) was talking to me the other day and he was recalling the “good old days” when we got things done by talking to each other and realising that doing things together just made plain sense. In some situations the idea was so strong that the business case was easy to make and it was then easy to secure external funding to do it – the Welsh Video Network being a case in point; in other cases it was more a case of sharing expertise and working collaboratively together to just get things done. At other times the funding was there, we just had to work together to deliver the solution – the Metropolitan Area Networks of North and South Wales being good examples.

What these projects did however was to encourage IT staff in different institutions to work together towards a common goal in their joint interest. This is the thought I’m seeding/reminding you of today. It’s not a great revolutionary thought, but it’s one that has to be shared because in times of gloom and doom the natural tendancy is to look inwards and think about preservation, rather than think imaginatively (outside the box) and progressively. So that’s where the “big idea” that Huw shared with me comes in.

What if all the institutions in Wales were to share rackspace as a policy rather than thinking of a mega data centre type initiative. You would get disaster recovery on the cheap. In the good old days we used to look for sites that ran the same hardware/software to provide such a service, and very few such schemes actually worked. The beauty of this idea is that the hardware is owned by the home, not the hosting, institution; you’re just borrowing rack space. The electricity charges are offset by you hosting for someone else. The network charges are insignificant, given our exceptional wide area network in Wales. All you need to do is move kit around. Here comes the trick!

Starting from this point, which is self-interest business continuity, you can so easily ramp it up to be off-site data storage with those sites that have the capacity providing additional rack-space at a cost far less than could be found commercially. The trouble with traditional shared service initiatives is that the first step – “giving it all away” – seems so scarey. Doing it this way lets you review your decisions and options every step of the way.

Think about it!

Last Cafe before Christmas

So we’re nearly in December, and this Friday – being the first in the month – brings around the next Social Media Cafe event (hashtag #tgsmc from now on).

What’s happened in the last month, apart from me having a bit of leave and learning a bit more about photography which is forcing me again to think about blogging, social networks and CONTEXT. I’d thought I’d put that one to rest … but I haven’t, and I’d like to talk to you folk about this on Friday at the Grad Centre from about 11.00am on.

I’ve also talked to some other folk at Newcastle and they’re interested in the concept of #thoughtgrazing and #tgsmc so I’m going to go and talk to them when I get back from Australia with @joenicholls. [Now there’s a country (according to my son who lives there) who are way in need of social networking!! :-).] In particular Joe’s ideas on tasks, extended digital literacies, and core’n’chore resonated well with folk from the Netskills team when I met them at a Conference just recently.

Joe and I also wondered whether any one wanted to talk about mobility. What does this actually mean for learners and researchers. What opportunities and challenges does it bring? What’s the role and responsibility of the provider of service (content or tools) to meet their aspirations and requirements.

So we have a couple of topics to get you thinking – but you’ll hopefully bring your own.

This’ll be the last #tgsmc of 2010. We’ve met three times. I’ve polled for days and Friday seems to be a favourite; but knowing that not everyone can manage that day, we’ll try and set up an alternative #tgsmc – maybe even at a different venue. What do you think?

Finally, what about you becoming an author on this blog. Please let Joe or I know, and we’ll add you to the list of folk who can post to the site. You’d be very welcome!